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Service was excellent. They work well and we are happy with the process. We received our phones earlier than expected. These were replacements for a couple of the same type that had been damaged at our business due to a shelf falling. We plan to have the damaged phones repaired soon as well by this same company. Our experience was quick easy and well worth the price.
Worked well for 7 years, but I guess that's all that can be expected with products today. I guess it's just getting old.
It is now starting to slowly fail. I have had this system since 2001.
Extentions failing. Hums, caller ID displays are scrambled.
Range is getting bad. Used in in home and detached office 200 feet away.
It should have had music on hold, that was a design mistake from the start.
We have trouble with customers being able to hear us and visa versa. We use this product where I work. Also on all of the cordless phones the 1's are no longer working. We have 7 Cordless phones and 1 base. All of the phones have a lot of static in them now. The 2 on three of the phones is starting to go. I DO NOT RECOMMEND THIS PRODUCT AT ALL.
I found out the static on the handsets could be eliminated by giving the base unit sharp (but gentle) raps on the desktop until I got it to go away. I have this system for our home, where my husband and I each run our own small businesses and also have the home phone -- we needed a system that could handle so many phone lines without having to have 3 separate phones at each location in our 3 story home. We have had the problems with the number 1 key like others have, but there is a company, Barclay Enterprises, [.]., that will fix the handset with a lifetime warranty, so no need to completely replace. So far, so good. I agree with others that we should not have to put up with this s__t, but for the money, this is still a great system that works well for our needs for much less money than a true professional multi-line system.
So we scrapped it and bought the Panasonic. We should not have done it. We needed a new 4 line cordless phone for the offices and bought the RCA, as recommended. It can do all of the above and more.After now one week of use we have no complaints and it does what we want. The call quality is miserable - echo- and clients complaint.You cannot program needed features, which line has which voicemail text, all line have the same ring tone, the autoattendend has no choices, cannot name the handsets. The black shiny ear pieces takes all of your faces even after one call, looks always dirty. The programming is a little to complicated and you just do your trial and error, but it works. That is our 5th generation of cordless phones and clearly the best.
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